01

What's happening?

Westminster City Council is pushing ahead with plans to upgrade their heating and hot water system (the PDHU) at an estimated cost of £133-211 million. This will have a huge impact on all residents with no guarantee that heating bills will reduce or that the service will improve. You’ll be expected to pay without having ownership or control of the system. 

02

Who does this affect?

The PDHU supplies heating and hot water to residents in Abbots Manor, Churchill Gardens, Lillington and Longmoore and Russell House, as well as 50 commercial premises, 3 schools and a post office. This affects council tenants, private tenants and leaseholders.

03

Why is this happening?

To meet Westminster Council's 2030 net zero target and because the infrastructure is failing due to decades of poor maintenance, openly admitted by the Council.

04

How does this impact you?

• You could see all of your pipework replaced leading to significant alteration to the inside of your flat, in particular to bathrooms and kitchens. New pipework will need to be boxed in

• Leaseholders could pay up to £66,000* per flat

• Council tenants could see increased rents and services charges

• You may need to move out while work is undertaken. There are examples of major works on other estates where Council tenants have not been able to return to their original properties

• Read more about impact in our FAQs